If you would like to spread the cost of your purchase over a period of time, interest free, we can arrange a suitable layaway scheme for you.
The usual and average length of time is 3 months but with higher priced artist bears we can be flexible and try to fit in with our customers’ requirements.
Layaway can be arranged using one of the following options:
1) Fill in an order form on our secure site. The information comes to us in an encrypted form and can only be decrypted using special software so your details are completely safe. A confirmation of your monthly payments will be emailed back to you and payments will be taken automatically on the same date each month. Your teddy bear will be sent to you after the final payment. If you would like to proceed using the order form, please click here.
2) Telephone the shop on +44 (0)1799 527222 UK time between 09.00 and 17.00 Monday to Saturday. Order details will be taken over the telephone.
3) Outside of shop opening hours you can email firstname.lastname@example.org, ask to reserve your bear and give a time when you will be calling the shop to confirm your order. Please don't send credit or debit card details in an email.
PLEASE NOTE: in case of cancellation of a layaway, any payments made are non-refundable. Payments can be held as credit against a future adoption or may, in some cases and depending on circumstances, be refunded when the item which had been reserved is resold. In the case of any "goodwill" refund made in this way, a 10% re-listing fee will be charged.